Dr. Mushquash and her team are leading the implementation and evaluation of the JoyPopTM app as a tool to support coping and emotion regulation. 

More information about the JoyPop app can be found here:

The JoyPop™ app was developed through consultation and collaboration with youth, researchers, and services providers (health, mental health, child welfare/youth protection, Indigenous services). Youth involved in various groups or organizations (e.g., Victim Services Toronto; Ontario Associations of Children’s Aid Society; Dilico Anishinabek Family Care) have informed the initial development and ongoing evolution of the app.

The JoyPop™ app incorporates evidence-based features to promote resilience and coping by learning about and practicing various emotion regulation strategies. Features include mood ratings and tracking over time, journaling, art, games, breathing exercises, sleep tips and sounds, and connection to support networks. More information about the features of the app can be found in this JoyPop™ video.

More information about the early development and evolution of the app can be found in the JoyPop™ eBook.

Published open access journal articles:

Privacy/security:

The JoyPop™ app is owned and distributed through CopingWell Solutions Inc. Questions about access and/or privacy can be directed to info@copingwellsolutions.ca.

Privacy Statement

At CopingWell Solutions Incorporated (hereinafter “CopingWell Solutions Inc.”, “we”, “us” or “our”), protecting and respecting the privacy and personal information of our JoyPop™ application (“app”) users is important to us. Please take the time to read this Privacy Policy carefully. If you do not agree with the information contained in this Privacy Policy, please do not use the JoyPop™ app.

This Privacy Policy is aligned with relevant laws, including Canada’s Personal Information Protection and Electronic Documents Act. This Privacy Policy should be read in conjunction with the terms and conditions (the “Terms of Use”) document relating to the JoyPop™ app.

Links to the Terms of Use and this Privacy Policy will be available on the CopingWell Solutions Inc. website (copingwellsolutions.ca). CopingWell Solutions Inc. may update this Privacy Policy. Any updated policy will be posted with the updated date to our website and will be effective immediately upon posting.  Questions or concerns can be directed to Aislin Mushquash at CopingWell Solutions Inc. at info@copingwellsolutions.ca. 

By using the JoyPop™ app, you are accepting the terms and conditions described in this Privacy Policy, and consenting to our collection, use, and/or disclosure of your personal information in accordance with this Privacy Policy.

If you access the JoyPop™ app via Testflight, you should review the associated Terms of Service when you download the app.

Is my personal information collected?

We have purposely limited the amount of personal information we collect. When accessing the app, you will be provided with a user identification (“ID”) code that you will enter during the onboarding process. You are not required to enter any other personal information when you begin using the app.

We may collect and use the following information that is tracked through the JoyPop™ app:

●      Information related to device specifications including operating systems, device types, and system performance;

●      Information related to app usage patterns (e.g., frequency of use, duration of use, sequence of feature use); and

●      Information related to mood ratings.

All of the information above will only be associated with your user ID code, not with any of your personal information (name, email, phone number).  

We do not collect:

●      Data via cookies;

●      Data pertaining to the content added to the app’s Journal feature;

●      Data pertaining to the content added to the app’s Art feature; or

●      Data pertaining to the content (i.e., name and contact information) added to the app’s Circle of Trust feature.

How is my information used?

The purpose of collecting the information above is to:

●      Monitor and address any issues affecting user experiences with the app;

●      Ensure the app is displayed and functioning effectively and efficiently for various devices;

●      Understand app usage patterns and level of engagement with the app and various features; and

●      Inform ongoing planning related feature modification and development.

The JoyPop™ app is sometimes used within research studies led by academic researchers or community/organization partners. If you are involved in a research study, a research team (separate from CopingWell Solutions Inc.) may access the information above to answer specific research questions. Information pertaining to research studies and related research questions can be found within associated research study documents (e.g., information letter, informed consent form). If you agree to use the JoyPop™ app, you are not automatically agreeing to participate in a research study. All research studies will have their own policies, which should be reviewed prior to participating in a study. Only the information stated above would be shared with research teams following your consent to participate in the research study. Your participation in a research study will not impact your use of the JoyPop™ app or involvement with CopingWell Solutions Inc.

CopingWell Solutions Inc. works closely with Mindsea Development Inc. Developers from Mindsea Development Inc. who are working with CopingWell Solutions Inc. may access the information above to support ongoing app maintenance and future development. Your information will not be shared with other parties, except for the purposes that have been set out in this Privacy Policy.

How is my information stored?

Your information is stored on a secure, password-protected Cloud server located in Canada. Data is encrypted during transmission. Data is stored on industry-recognized infrastructure that meets or exceeds the standards for secure data handling. Data is retained for as long as needed to address the purposes above. Once data is no longer needed, it will be destroyed securely. While we use industry-recognized methods for securing your information, web-based transmission of data may not be completely secure. We cannot guarantee the security of your information. If concerns about a data breach occurs, you should contact us at info@copingwellsolutions.ca. If we become aware of any security concerns or breaches, information will be posted on our website and notifications may be sent out via the app itself.   

Policy updated 02Aug24